Privacy policy.

Effective: November 16, 2024

1. Corporate Entities and Scope

This Privacy Policy applies to the services of TishEd, Inc., a California corporation, and TishEd Tech, Inc., a Delaware corporation (together, “TishEd,” “we,” “us,” or “our”).

TishEd Tech Inc. operates ApplyEd (admissions management), Cheddar (financial aid and scholarships), and TishEd Inc. operates TishEd Consulting (leadership, compliance, and managed services). Depending on the services you use, either or both corporate entities may act as the controller or processor of your information.

By using our Services, you agree to the practices described here. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We collect different categories of information depending on how you interact with us:

  • Personal Information You Provide: name, email, phone, institution, role, payment information, uploaded files (e.g., transcripts, IDs).

  • Student/Educational Data: application details, financial aid records, scholarship information, disclosures, communications with institutions.

  • Technical Information: IP address, browser, device identifiers, operating system, geolocation (if enabled).

  • Usage Information: pages visited, features used, application progress, communication logs.

  • Cookies and Tracking: session cookies, analytics tools, preference storage.

3. How We Use Information

We process personal information to:

  • Deliver and improve our Services

  • Manage accounts, billing, and payments

  • Support admissions and financial aid workflows

  • Enable compliance with education and data privacy regulations

  • Communicate updates, reminders, or support messages

  • Conduct analytics and product development

  • Fulfill legal obligations (e.g., audit trails, required disclosures)

4. Educational Data and FERPA

For institutions in the U.S., we handle Student Data in accordance with the Family Educational Rights and Privacy Act (FERPA). Student records are considered confidential and are not disclosed except as directed by the institution or permitted by law.

Institutions remain the “owners” of student data. TishEd acts as a school official with legitimate educational interest, providing services under the direction of the institution.

5. Legal Bases for Processing

Depending on your jurisdiction, we rely on:

  • Consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (balanced against your rights)

6. Sharing of Information

We may share information with:

  • Service providers (hosting, payment processors, analytics, communications)

  • Partner institutions (e.g., schools using ApplyEd or Cheddar for admissions or aid)

  • Legal authorities when required by law

  • Successors in a merger, acquisition, or restructuring

We do not sell personal information.

7. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Access and receive copies of your data

  • Request deletion of your personal information (subject to exceptions)

  • Correct inaccurate data

  • Opt-out of the sale or sharing of personal information (note: we do not sell)

  • Limit use of sensitive personal information

To exercise these rights, contact us at:
📧 info@tished.co
🌐 www.tished.co/privacy-request

We will not discriminate against you for exercising your rights.

8. Security

We use administrative, technical, and physical safeguards to protect data, including:

  • Encryption in transit and at rest

  • Role-based access controls

  • Logging and monitoring

  • Vendor due diligence

9. Data Retention

We retain data only as long as necessary for:

  • Delivering services

  • Fulfilling contracts

  • Complying with legal and audit requirements

Institutions may request deletion of student data at any time.

10. Children’s Privacy

Our Services are not directed to children under 13 (or the applicable age under local law) except under agreements with educational institutions. If we discover that we have collected such data without proper consent, we will delete it.

11. Cookies and Tracking

We use cookies and similar tools to maintain sessions, analyze usage, and improve functionality. You can manage cookies through your browser, but some features may not work without them.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post updates with a revised effective date and notify users through email or our Services if changes are material.

13. Contact Us

If you have questions, concerns, or want to exercise your privacy rights, please contact:

TishEd, Inc. A California Corporation
TishEd Tech, Inc. A Delaware Corporation
📧 info@tished.co
🌐 www.tished.co